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Many people have been asking me to help troubleshoot their EdenPure heaters which include the Gen3 and Gen4 systems. Mainly with when they turn it on, there is no heat output from the unit. In this post, I’ll go over the most common reasons why EdenPure heaters won’t produce heat and how you can fix it at home.
The easiest way to fix most EdenPure heater problems is to turn off the unit, unplug it from the wall for 10 minutes and finally start it up again. Unplugging the unit will ensure that there is no lingering power in any of the circuits and will allow the unit to do a full reset.
Breaking this down further, here are more common issues and fixes:
The Fan Turns on to Blow Cold Air
All EdenPure heaters will turn the fan on for 30 seconds or so every 4-5 minutes if the unit is in ‘auto mode’ so that it captures accurate room temperature. This way it know how much heat it needs to produce to get to the set temperature. This is most likely the case for newer units on why the heater will turn on and you are not noticing heat coming out.
But if you are not experiencing any heat at all after 15 minutes then proceed to the next issue…
It’s not unheard of that the thermostat going bad and if you are not getting any heat at all then this is most likely the culprit. You should be able to swap out the thermostat yourself as there are only 2 screws and 2 wires to undo and reattach. Look at this video below to see how to access the thermostat and what exactly to replace inside.
Faulty Heating Elements
Another main reason your unit isn’t producing heat is that the heating elements may be shot. So if after you reset the unit by unplugging it, then changing the thermostat you are still not getting heat then it’s time to change out the heating elements.
The video below is very detailed on how to do this step.
These are the most common reasons why a Gen3 or Gen 4 heater from EdenPURE will turn on but not produce any heat. If you have any specific issues with your unit not covered here, please let me know in the comments below.
HVAC tech with over 30 years of experience. Retired and doing repair work on the side around Madison County, AL.