How To Reset Ecobee Without Access Code

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Do you want to reset your Ecobee thermostat, but you don’t have the access code? Don’t worry because we have got you covered in this article.

How To Reset Ecobee Without Access Code

To reset your Ecobee thermostat without an access code follow these steps

  1. Locate the hardware reset button on the top left of your thermostat.
  2.  Pressing and holding it for 5 seconds should reset your thermostat.
How to reset ecobee thermostat

Otherwise, if you want to reset your thermostat and make some changes to settings and preferences, you can do it right on your thermostat screen but to do this, you’ll need an access code if there is one already active.

How To Reset Ecobee with Access Code

Resetting an Ecobee thermostat is not a difficult task. You can reset it by following these steps:

  1. Click on the menu icon located at the bottom left of your screen
  2. Then scroll down to go to settings
  3. In the settings tab scroll down to the reset button
  4. Under the reset tab, you should be able to see something like the ‘reset registration,’ ‘reset schedule and preferences’ and ‘reset all.’

Now let’s see what each of the three reset options is for.

  1. Reset registration

If you want to create a new account or remove the previous owner from your Ecobee thermostat

  • Schedule and preferences

This will only reset your schedules and preferences. If there are any programs or schedules in place, they will all be removed.

  • Reset all

This will reset your thermostat to default factory settings. Any saved accounts and preferences will be lost. You can write down some settings before resetting it to factory defaults.

How To Turn Off Ecobee Schedule

Schedules provide you with the convenience of automatically providing the temperature you want at different times of the day and week. There will come a time when you don’t want your thermostat to use your scheduled temperature and you want to disable your schedule.

Although there is no schedule disabling button on your thermostat, you can temporally override or turn off your thermostat’s schedule by using the holding feature.

ecobee settings
Ecobee settings

You can manually adjust your Ecobee to a different temperature that is not in your program schedule. With the holding feature, you can manually adjust your thermostat to the point you want, and this will automatically suspend the schedule that is already in place.

You can activate the hold action by using the quick changes menu by going to ‘home for now’ or ‘away for now.”

However, it’s worth noting that the temperature settings that you have activated through the manual hold can be indefinite until you manually cancel the hold through the ‘quick changes’ menu.

Other Methods to Turn Off Ecobee Schedules

We have seen how you can disable your Ecobee schedule by using the ‘hold’ method. But if you want to do away with the schedule completely, you can reset your thermostat on the ‘schedule and preference’ button. This will remove any thermostat schedules that are currently there.

If you decide that you no longer want to use the hold feature, you can cancel this functionality on your thermostat by:

  • Tapping the X in the top left corner in the text box (on your thermostat) or by
  • Selecting the cancel text box on your app

If you are going away from home and you just want to turn off everything with your thermostat the next section explains how you can turn on your Ecobee thermostat.

How To Turn Off Ecobee Thermostat.

If you want to turn off everything with your Ecobee thermostat, it’s very easy to do so.

On your thermostat display, tap the icon on top of the temperature display. If the heater is active, you will tap on the flame. And if the ac is one that is active you will tap on the snowflake, and this should take you to these options

  • Heating
  • Cooling
  • Auto
  • Off

To put your thermostat on heating, you will click on the heating option. If you want to cool, press the cooling button and it should activate the ac. On auto, your home temperature will be automatically regulated. If it gets too hot, your ac will come on, when it gets too cool, your heater will kick into action and start pumping heat into your home.

To turn off your Ecobee thermostat, follow these steps:

  1. Click on the icon on top of the temperature reading on your thermostat.
  2. From the four options that come on the screen, heating, cooling, auto, off, press the off button, this should turn off your thermostat.

How To Restart Ecobee Thermostat

In case you want to restart your thermostat, you can do so with a hardware reset. Hardware reset helps you to restart/reboot your thermostat.  It should be noted that a hardware reset will not change any of your system preferences or settings.

You can restart your Ecobee thermostat by the following steps:

  1. Locate the hardware reset button on the top left of your thermostat
  2. Press the hardware rest button for about 5 seconds
  3. Wait for your thermostat to rest. This will not affect configurations and other settings. To reset your thermostat (software reset), use the steps we have provided in the first part of this guide.

Also read: Sensi Thermostat Not Cooling [Solved]

What To Do If Ecobee Won’t Turn on After Power Outage

If your Ecobee thermostat won’t turn on after a power outage, it could be due to a few reasons that include:

  • Tripped circuit breaker

Check your electrical circuit breaker for any tripped breakers. An Ecobee thermostat is powered by a furnace.

If the furnace has no power access, your thermostat will not turn on. Reset any tripped breakers and this should power up your furnace and thermostat

  • A blown-out fuse

A blown-out fuse on the control board panel of your furnace could be the reason your thermostat is not turning on.

Open the furnace door to check on the control board panel. Some systems come with 3-amp fuses while others come with a 5-amp fuse. Ensure the fuse is intact, if it’s blown out, it will need a replacement.

Replacing a blown-out fuse should bring your thermostat back on.

  • A furnace door that is not correctly properly:

On some systems, furnaces doors have switches that cut power to the furnace if they are left open or if they are not closed firmly. This could be the reason your thermostat is not turning on.

Make sure you close the furnace door properly and firmly.

  • A tripped float switch:  

A drip pan that is full of excess water will trip your float switch. This will cut power to your furnace and thermostat too.

 Verify also that there are no blockages at the drip pan usually located at the furnace.

Why is My Ecobee Not Turning Off Heat?

If your Ecobee is not turning off the heat when the set temperature is reached, then a bad thermostat wiring could be the reason for this problem.

Did you recently change or upgrade your thermostat? If so, then you need to double-check your thermostat wiring.

To do that firstly, you need to be sure of what type of system you have. If you have a furnace and a conventional ac, then the wiring of your thermostat will totally be different from that of a heat pump.

ecobee wiring
Ecobee thermostat wiring

Many homeowners confuse the wiring types between that a heat pump and for a conventional system. But whatever the case, don’t worry because we are giving you everything you need to know about the type of system you have.

Not sure what system you have? check the inside of your old thermostat cover and if it’s a conventional system, this will be explicitly shown.

If you can’t tell what system you have through that method, find out if your outdoor unit is coming on when you turn on the heat on your thermostat. If it’s not, then you probably have a conventional system.

Ecobee wiring diagram for a conventional system

ecobee convetional wiring diagram
Ecobee conventional heating and cooling wiring

Depending on the type and model of the system you have, you can read more on Ecobee thermostat wiring diagrams on the Ecobee official website.

Does Ecobee Allow Heat Pump and Aux Heat to Run Simultaneously?

Yes. During the initial installation of a heat pump, the technician has the option of configuring the heat pump and the aux heat to run simultaneously.

Typically, if your system is configured to run simultaneously, aux heat will kick in to assist the heat pump 30 minutes after running your heat pump, but the set temperature is not reached.

Read also: Luxpro Thermostat Not Turning on AC [Solved]

Final Thought.

In this article, we have looked at how to reset Ecobee without an access code. However, this technique will not make any changes to your thermostat’s settings, all configurations and preferences won’t be affected.

If you want to make changes to settings and preferences, then you’ll need to use the access code to do so. Thanks for reading.

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